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🌍 3rd Microfinance Tech Summit 2025 🚀

📅 Date: 12-13 June 2025📍 Venue: Harare, Zimbabwe SNG Events, in partnership with the Zimbabwe Association of Microfinance Institutions (ZAMFI) and the Association of Microfinance Institutions in Rwanda (AMIR), invites you to the 3rd Microfinance Tech Summit—a landmark event bringing together industry leaders from across Africa and beyond. 🔥 Why Attend? ✅ Gain insights into emerging financial technologies✅ Network with top industry experts & decision-makers✅ Discover innovative solutions for underserved communities Join us as we explore cutting-edge solutions that will transform microfinance and drive financial inclusion across Africa. 🎟️ Secure Your Spot Today! 📄 Download the Event Brochure⬇️ Download Now 📢 Don’t miss this opportunity to be part of Africa’s financial revolution! See you in Harare! 🇿🇼 #MicrofinanceTechSummit #FinancialInclusion #FintechAfrica #ZAMFI #AMIR

2025 Women Leadership Conference

 Bronte Hotel Harare  11 April 2025  0830 – 1630hrs Theme: Building the Next Transformative Generational Women Leaders Event Details ZAMFI invites you to the 4th ZAMFI Women Leadership Conference, a powerful platform dedicated to transforming generational women leaders. We invite all lady industry leaders, management and staff as the summit showcases a diversity of thought and experience, inspiring attendees to break barriers and pursue leadership opportunities across all fields. For more information and registration, kindly contact: TINASHE PAMACHECHE Cell: +263 715 868 595 Email: tpamacheche@zamfi.org JUDITH NYANDERU Cell: +263 772 810 133 Email: info@zamfi.org

Job Opportunity | General Manager

Job Title: General Manager Reports to: Board of Directors/CEO Location: Harare Job Type: Full-time Email: info@zamfi.org Deadline: 21 March 2025 This post is for an upcoming microfinance institution dedicated to providing financial services to underserved communities. Our mission is to empower individuals and small businesses by providing access to affordable financial services. Job Summary We are seeking an experienced and dynamic General Manager to lead our team. The successful candidate will be responsible for overseeing the overall strategic operations, and growth of the business. The General Manager will ensure that the organization achieves its mission, vision, sales and profit objectives while maintaining the highest standards of governance, risk management, and compliance. Key Responsibilities Strategic Leadership: Develop and implement the organization’s strategic plan, aligning with the Board’s vision and objectives. Operational Management: Oversee the day-to-day operations of the organization, ensuring efficient and effective delivery of financial services. Risk Management: Identify, assess, and mitigate risks that could impact the organization’s operations, reputation, or financial stability. Financial Management: Oversee financial planning, budgeting, and reporting, ensuring the organization’s financial sustainability and compliance with regulatory requirements. Team Management: Lead, motivate, and develop a high-performing team, fostering a culture of excellence, innovation, and customer-centredness Customer Development: Develop and implement strategies to acquire and retain customers, ensuring high levels of customer satisfaction and loyalty. Sales and Revenue Generation: Develop and implement sales, strategies to drive revenue growth, expanding the organization’s product and service offerings to meet customer needs. Stakeholder Engagement: Build and maintain relationships with key stakeholders, including regulators, investors, partners, and customers. Compliance and Governance: Ensure the organization’s compliance with regulatory requirements, industry standards, and best practices, maintaining the highest standards of governance and ethics. Monitoring and Evaluation: Establish and maintain systems for monitoring and evaluating the organization’s performance, impact, and effectiveness. Reporting: Prepare and submit regular reports to the Board, regulators, and other stakeholders, providing insights into the organization’s performance and progress. Debt Management: Oversee the collections and debt management processes, ensuring timely and effective recovery of loans. Requirements A first degree on banking and finance, or any business related field Master’s Degree: In Business Administration, Finance, or a related field will be an added advantage. Minimum 5 Years’ Experience, In a senior management role within a microfinance institution, bank, or financial services organization. Strong Leadership and Management Skills Proven ability to lead and manage high-performing teams, with a strong focus on customer-centricity and innovation. Excellent Communication and Interpersonal Skills*: Ability to build and maintain relationships with key stakeholders, including regulators, investors, partners, and stakeholders What We Offer Competitive Salary: A competitive salary and benefits package, commensurate with experience and performance Opportunity for Growth

Celebrating a Decade of Creating Wealth, Changing Lives

By Talent Kasu Over 200,000 micro – small to medium enterprises (MSMEs) have been impacted on by digital financial services giant MoneyMart Finance’s digital financial inclusion agenda since the organization’s inception and the vision is even getting clearer. In 2014, when founder and group CEO Dr Ethel Mupambwa conceived and brought to life the idea of a digital microfinance company that would speak to the needs of most of emerging and growing businesses, her idea was to see more and more people being lifted out of poverty through innovative product offering. Deeply entrenched inside the popular tagline “Creating Wealth, Changing Lives”, Dr Mupambwa envisioned a bright future for every like-minded individual whose desire and aspiration are to improve their life through wealth creation. In an interview, Dr Ethel Mupambwa said usefulness and affordability of financial products has been a key driver in achieving the decade-long milestone and interesting times lie ahead. “We now have over 200,000 businesses spread amongst our over 40 branches across Zimbabwe that have access to useful and affordable financial products and services that meet their needs. These include transactions, savings, credit, and insurance – delivered in a responsible and sustainable way. “We have since revised our charges and rates to accommodate every nature of financially excluded legal businesses. I can safely say we are sitting at about 76% of our target thus far in achievement of digitally providing inclusive financial solutions.” She adds that the organization was on a deliberate drive to reach every corner of the country and beyond to ensure that no one is left behind. “The digital inclusion definition tells us that it is a concept that refers to equal access and use of digital technologies for all people, regardless of their age, gender, socio-economic background, or abilities. It is also about ensuring that everyone has the same opportunities to fully participate in the digital society and take advantage of its many benefits, discoveries, and opportunities. “In light of this definition that we have fully understood as an institution, we are reaching out to every corner of the country and even beyond our borders to make this seemingly abstract idea a reality for all people, even in marginalized communities. Anyone with a mobile phone should be able to access our services.” This year marks the 10th Anniversary for MoneyMart Finance and its clients. The organisation continues to offer some of the most diversified financial services to its clients at affordable rates and flexible terms. Main products include business loans, salary-based loans for civil servants and private sector, asset loans, school fees loans as well as micro-housing loans. Over and above its traditional product offering, the innovative financial services company has since diversified and given birth to the MoneyMart Solar Company (Mosolarco), a fast-rising clean renewable energy service provider with a deliberate vision to bring clean energy to every home in Zimbabwe and beyond. “We are geared to make our contribution in taking action in mitigating the effects of climate change in line with SDG 13 and SDG 7 through providing clean and affordable energy to our customers. Our Solar Home System products range from lighting systems all the way to 10kva systems that can actually supply power to the entire household, all payable through flexible terms,” added Dr Mupambwa. MoneyMart’s digital inclusion drive seeks to achieve the following: Economic growth – MMF digital inclusion is helping improve the efficiency and competitiveness of existing businesses, leading to increased productivity and sustainable economic growth. It is also encouraging innovation by allowing more people to access information and resources, which are driving new ideas and solutions in various communities. Access to education – MMF digital inclusion is allowing its clientele and their dependents access to education regardless of their geographical locations or abilities. This means that, with the technology we are making accessible everywhere, it is possible to overcome barriers such as distance, lack of resources, or some disabilities. The future of ‘going global’ is digital – This is especially true for small businesses: the road to overseas markets will run through digital channels and platforms. The firms who can connect, compete and change will thrive. MMF is opening the global door to Zimbabwe’s SME sector through its digital inclusion drive. MoneyMart Finance rolled out numerous digital-inclusion initiatives including its Unstructured Supplementary Service Data (USSD) code *791# which can be used by clients to interface with the organization for ease of doing business. The organization, has over the years, scooped hundreds of accolades in recognition of its impact in positively impacting Zimbabwe’s marginalized communities and propelling tens of thousands of businesses into growth. MoneyMart continues to be a leading player and financial partner of choice for businesses and individuals seeking to better their fortunes.

First Mutual Microfinance Celebrates 5 years

In the ever-evolving financial landscape of Zimbabwe, the need for accessible, reliable, and customer-centric financial services has never been greater. First Mutual Microfinance has a clear mission to improve the livelihoods of underserved Zimbabweans by providing access to credit and savings products, empowering underserved communities, women, and youth to engage in income-generating activities, fostering long-term economic independence. Marking its fifth anniversary this year, First Mutual Microfinance has achieved remarkable growth and success by providing innovative, sustainable financial solutions that cater to the unique needs of its clients. The journey has been one of transformation, resilience, and adaptation, reflecting the core values that First Mutual embodies – integrity, accountability, professionalism, care, and innovation. From loans that help grow businesses to personal financial support in times of need, First Mutual Microfinance has always focused on supporting micro, small, and medium enterprises (MSMEs), as well as individuals, offering them a wide range of financial products that are designed to promote economic empowerment. First Mutual Microfinance has aligned itself with best practices in service delivery and quality management, fostering strong, lasting relationships with its clients. “Our focus on consistent service delivery, risk management, and customer satisfaction is crucial in today’s competitive microfinance sector”, said Mr. Max Ncube (First Mutual Microfinance General Manager) at a celebration luncheon in honour of its key stakeholders. “Since our incorporation in 2018, First Mutual Microfinance has remained steadfast on its mission to provide diverse financial solutions to our communities and we have grown from those humble beginnings into a robust financial institution. Today, we proudly rank third among Microfinance Institutions (MFIs) in Zimbabwe, with a loan book of USD$8 million and over 18,000 clients served through our network of eight branches spread across Harare including Mbare,Bulawayo, Mutare, Gweru, Masvingo, Chiredzi and Bindura”, he added.

RBZ Applauds First Mutual Microfinance

Susan Kabungaidze, deputy director for banks supervision at the Reserve Bank of Zimbabwe (RBZ), has praised First Mutual Microfinance and other microfinance organizations for being instrumental in promoting financial inclusion and fostering economic growth and development. She spoke on Friday at a ceremony to mark First Mutual Microfinance’s 5th anniversary in the capital Harare. “I encourage First Mutual Microfinance to continue to develop tailored products, services and infrastructure that cater to the unique needs of the underserved members of society,” she said. Microfinance General Manager Max Ncube said: “I am humbled to stand before you on this occasion celebrating what is a significant milestone in our journey as we celebrate five years of growth, resilience, and commitment to financial inclusion today. “On this special day, it is my pleasure to reflect and take you through the road that First Mutual Microfinance has travelled and share our vision for the future. “Since our incorporation in 2018, First Mutual Microfinance has remained steadfast in its mission to provide diverse financial solutions to our communities. “Beginning with the takeover of First Mutual Holdings Limited Staff Loans in January 2019 and opening our services to the public the same year, we have grown from those humble beginnings into a robust financial institution.” He added: “Today, we proudly rank third among Microfinance Institutions (MFIs) in Zimbabwe, with a loan book of US$8m and over 18,000 clients served through our network of eight branches spread across Harare including Mbare, Bulawayo, Mutare, Gweru, Masvingo, Chiredzi and Bindura. “Our product portfolio is equally diverse, offering salary-based loans, agricultural loans, value chain loans, pen fattening loans, cattle-based products for SMEs, and loans for informal markets. This diversity ensures that we meet the needs of our varied clientele, from individuals to small businesses and farmers. “Customer convenience is at the cornerstone of our operations. We have enhanced accessibility by establishing a large network of over 150 agents spread throughout the country, in addition to our eight physical branches. “Additionally, we have embraced technology, ensuring that our clients can reach us online via our website, telephone, and most importantly, through our WhatsApp platform making on boarding and service access easier.” Looking ahead, Ncube said First Mutual Microfinance’s strategic role within First Mutual Holdings Limited was clear. He said the company aim to drive the financial inclusion agenda, bringing together insurance, financial, and microfinance services into one comprehensive offering. “As we look five years into the future, our vision is to become the preferred provider of financial solutions in our chosen communities, a vision that is backed by our core values of integrity, accountability, professionalism, sustainability, care, and innovation. “As we celebrate this 5th anniversary, I am filled with gratitude for the support from our clients, partners, and every member of the First Mutual Microfinance family. “Together, we have built a solid foundation for a brighter future. As we move forward, our commitment to serving the underserved and marginalised remains unwavering. To everyone who has been a part of this journey, thank you for your dedication, hard work, and belief in our mission. Here’s to the next five years of growth, success, and making a positive impact,” Ncube said. Source: https://businesstimes.co.zw/rbz-applauds-first-mutual-microfinance/#:~:text=Susan%20Kabungaidze%2C%20deputy%20director%20for,fostering%20economic%20growth%20and%20development.

Re: Appointment Of Dr. T. Manzungu On New ZBCA Board As President

The Zimbabwe Association of Microfinance Institutions (ZAMFI) and Zimbabwe Microfinance Fund (ZMF) boards, indeed the entire microfinance sector and all related stakeholders would like to congratulate Dr.Tinashe Manzungu CEO of Clientsure Financial Services a platinum member of ZAMFI and board member on his appointment to the new ZBCA Board as President. On behalf of the whole microfinance sector, we extend our good wishes. We wish you every success in your new duties, which we are sure, will be met and tackled head on with vigour and enthusiasm. Amhlophe , Makorokoto, Congratulations For and on behalf of the ZAMFI and ZMF boards

ZAMFI board meets RBZ Governor

The ZAMFI board chairman Mr Saul Chin’anga accompanied by some of his board members paid a courtesy call on the RBZ Governor this morning. The Governor’s immediate comments, among others were: The microfinance sector is a very important sector in that some of the people in the remotest areas benefit through MFIs but certainly MFIs can and should do better He implored DTMFIs to take deposits in rural areas as lack of their presence is stifling ZIG roll out He indicated that MFIs should reduce competing for urban clients and /or civil servants but can think of new innovative products e.g. NSSA pensioners The Governor also noted that whilst he is not a fan of interest rate caps there was need for responsible lending because invariably the poorest end up paying the most due to exorbitant cost of loans But overall, the Governor commended ZAMFI and the sector for a job well done in financial inclusion and encouraged ZAMFI to do more so that Zimbabwe attends the envisioned upper middle-class status He also took note of the sterling work which the Zimbabwe Microfinance Fund (ZMF) was doing in providing loans for the microfinance sector Photographer and not in the picture: Mr Brian Zimunhu, ZMF MD

A Big Conratulations to Mrs Elna Noncebo Chikudza

Dear Mrs. Elna Noncebo Chikudza-Patsika, Congratulations on being selected among the Angaza Awards 2024 Honorees! This prestigious recognition is a testament to your outstanding contributions and unwavering dedication to the microfinance sector. Your exemplary leadership as the Managing Director of Zibuko Capital has not only propelled the organization to new heights but has also raised the flag of ZAMFI and microfinance across Africa. Your commitment to excellence and tireless efforts in driving positive change are truly commendable. As you continue to soar and make waves in the industry, we extend our heartfelt wishes for continued success. May your journey be filled with even more achievements, opportunities, and impactful milestones. Congratulations once again on this well-deserved honor. Here’s to your ongoing success and making a lasting difference in the world of microfinance.

Tool: Microfinance Impact Assessment Guide

Tool: Microfinance Impact Assessment Guide Description: Navigate the impact of your microfinance initiatives with our comprehensive Microfinance Impact Assessment Guide. This tool is designed to assist microfinance institutions in evaluating the social, economic, and environmental effects of their programs. By following the guide, you’ll gain valuable insights into the effectiveness of your projects, helping you make informed decisions for sustainable growth. Key Features: Step-by-step instructions for conducting a thorough impact assessment. Customizable templates for data collection and analysis. Case studies illustrating successful implementation. Practical tips on interpreting results and implementing improvements. How to Use: Download the Microfinance Impact Assessment Guide. Follow the outlined steps to conduct your impact assessment. Utilize the provided templates and adapt them to your specific context. Analyze the results and gain a deeper understanding of your microfinance impact. Implement recommended improvements for enhanced effectiveness. Download Link: Microfinance Impact Assessment Guide

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